Terms and Conditions

• These Terms and Conditions are for the electronic version of the Luxe Gift Card.
• Luxe Gift Card isPine Labs Pvt. Ltd. Solutions Private Limited and is valid for 12 months from the date of purchase.
• Luxe Gift Card is redeemable at more than 30 participatory brands across India.
• For locations, visit - https://luxegiftcard.com/pages/store-locator
• Luxe Gift Card is not redeemable at airport stores.
• Luxe Gift Card can be redeemed only once until expiry.
• In case the value of the merchandise exceeds the value of the gift card, the difference shall be paid by the bearer. No refunds/credit note shall be issued for unused part of the Luxe Gift Card.
• Protect the Luxe Gift Card to avoid misuse. RELIANCE BRANDS LIMITED Pinelabs Pvt ltd shall not assume any liability in case the PIN gets stolen / compromised, RELIANCE BRANDS LIMITED shall neither replace the Luxe Gift Card nor refund in any form.
• Multiple Luxe Gift Cards can be used in a single transaction.
• Once issued, Luxe Gift Card cannot be cancelled or blocked.
• Luxe Gift Card can be redeemed only against full priced merchandise.
• To activate this gift card, SMS ACT<space><16-Digit Card Number><space><6-Digit Card Pin> to 9704200300
• For balance enquiry & validity, please SMS <BAL><space><16-Digit Card Number> to 9704200300 or visit any merchant location.
• For complete TandCs, participating brands and store locations visit luxegiftcard.com
• For bulk enquiries or assistance, contact us at [email protected]
• Pinelabs Pvt ltd has filed an application with regulatory authorities to consolidate into its parent Pine Labs Private Limited (Pine Labs). On receipt of the approval, the business will get consolidated into a single entity, i.e. Pine Labs and Pine Labs will thereafter honour all valid prepaid gift cards and undertake any other card issuer obligations previously being undertaken by Qwikcilver. There will be no change to your Luxe Gift Card,Pine Labs Pvt. Ltd. (Co-branded with Reliance Brands Ltd), in any manner, such as its use, acceptance, validity, redemption and user experience. Status quo will prevail over the existing valid prepaid gift card balances and no deduction or changes will be made thereto in any manner whatsoever.

How To Redeem

• Redeem your Luxe Gift Card at a participating brand of your choice by providing the physical gift card.
• An OTP will be generated and sent to you on your registered mobile number at the time of redemption.
• Please use your Luxe Gift Card and OTP to redeem this gift card. To activate this gift card, SMS to 9704200300 For balance enquiry & validity, SMS to 9704200300